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Press releases

Global —

GuestFlow launches Hospitality Cloud for multi-property guest experience

GuestFlow introduces a unified hospitality cloud spanning guest portals, knowledge-grounded AI, CRM, and automation for hotels and vacation rentals.

GuestFlow today announced Hospitality Cloud, a platform that helps properties deliver consistent guest answers and operator workflows without requiring guests to install an app.

Hotels place QR codes that open a branded guest portal. Optional AI answers use retrieval over approved property content. Operators manage CRM, requests, and automations from one workspace.

The launch includes free operator tools, a public research hub, and an editorial Knowledge Hub for hospitality professionals.

“Authority in hospitality tech comes from useful resources and accurate guest answers — not from forcing another app download.”
— GuestFlow Product, Product team
GuestFlow launches Hospitality Cloud for multi-property guest experience | GuestFlow Press