Learn · Front desk · guide

Front desk peak hour playbook

Survive check-in waves with self-service.

Maria Ivanova · · 8 min read

Key takeaways

  • Pre-arrival link
  • Lobby QR
  • Line manager role

Peak hour success is 80% information delivered before the guest reaches the desk.

Apply this on your property

See GuestFlow features tied to this guide.

Front desk peak hour playbook | GuestFlow Learn