Learn · Maintenance · guide

Maintenance request workflows

From guest report to resolved ticket.

Maria Ivanova · · 6 min read

Key takeaways

  • Categorize urgency
  • Guest updates automatically
  • Prevent duplicate tickets

Guests tolerate delays when you communicate status — automation sends updates.

Apply this on your property

See GuestFlow features tied to this guide.

Maintenance request workflows | GuestFlow Learn